Detection
Manual + telemetry on one record. Operational drift opens the work order automatically.
Resolution
Three-layer verification gate (Vigil AI · Telemetry · Trades). Payment locked until verified.
Reporting
Compliance, vendor performance, cost — every dashboard your CFO and COO need, by store.
Built for the operations team who has to answer for it.
A live asset record, not a spreadsheet
Every asset captured on the floor by trained technicians. Manufacturer, model, refrigerant, capacity, replacement cost — extracted by Vigil AI from the nameplate. Lineage to space, system, and supply. Scan the tag, see the truth.
Verified completion before payment clears
The work isn't done when the vendor leaves. It's done when Vigil AI checks the photos, telemetry confirms the asset is back in spec, and a trades expert reviews anything in doubt. Only then does the invoice unlock.
EPA + FDA compliance · audit-ready by store
Refrigerant captures forced at the work site. Temperature readings rolled into the FDA log. Both audit-ready, on demand, exported in two clicks. The inspector asks; you produce.
Vendor scorecards that settle the renewal
Every vendor graded on the work they do — SLA attainment, repeat-repair rate, cost discipline. The numbers settle the argument before the renewal conversation.
Multi-site portfolio · personalized to your portfolio
Every metric your operation runs on — calculated automatically across your portfolio. Cost. Behavior. Program performance. Drill from portfolio to store to asset in three clicks.
Capital flagged before next budget cycle
When an asset crosses the line from worth-repairing to worth-replacing, Vigil flags it before next year's budget. No more replacing assets right after pouring money into them.