About Exergy Group
We built Vigil because nobody else would.
Exergy is the company. Vigil is the operations platform we built — the one we wished existed when we ran facilities ourselves. One record of truth. From detection to resolution to reporting.
Why Vigil
Operations runs on three uncomfortable truths.
A closed work order doesn't mean completed work. Vendors check the box; the asset is still broken three days later. The operator pays anyway because there's no record proving otherwise.
A passing temperature log doesn't mean safe product. Manual logs get written at the start of the shift, not when the cooler drifts. The walk-in is at 41°F by 2 PM and the FDA never finds out — until it does.
A paid invoice doesn't mean verified work. EPA refrigerant captures get pencil-whipped at year-end. SLA reports come from the vendor that's grading itself. The numbers say everything is fine. The reality says otherwise.
Until Vigil, there was no system that could tell the difference.
How we build
Three principles, every day.
Verified beats reported.
Closed work orders aren't completed work. Passing temperature logs aren't safe product. Paid invoices aren't verified work. We build a platform that can tell the difference, and we let evidence do the talking.
The floor is the source of truth.
Operations technology has spent decades chasing dashboards. We start the other way around — every Vigil deployment begins with trained technicians on the floor, capturing the anatomy of the store. The data has to be earned before it can be trusted.
Compliance is a byproduct, not a project.
EPA refrigerant captures, FDA cold-hold logs, vendor SLA scorecards — these shouldn't be one-off audits run by your operations team. They should fall out of the work itself, on demand, by store.